Cookie Policy

Last updated: January 13, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

At MembersHub.app, we use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized features.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: These cookies are necessary for the website to function properly.

Examples:

  • Authentication cookies (keep you logged in)
  • Session cookies (maintain your session)
  • Security cookies (protect against fraud)
  • Load balancing cookies (distribute traffic)

Can be disabled: No - these cookies are essential for the Service to work.

2.2 Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization.

Examples:

  • Language preferences
  • Theme settings (dark/light mode)
  • Dashboard layout preferences
  • Recent club visits

Can be disabled: Yes, but some features may not work as intended.

2.3 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website.

Examples:

  • Google Analytics (anonymous usage statistics)
  • Page view tracking
  • Feature usage analytics
  • Performance monitoring

Can be disabled: Yes, through browser settings or cookie preferences.

2.4 Marketing Cookies

Purpose: These cookies are used to deliver relevant advertisements and track campaign effectiveness.

Examples:

  • Facebook Pixel (for retargeting campaigns)
  • Conversion tracking
  • Affiliate program cookies
  • Ad personalization

Can be disabled: Yes, through browser settings or cookie preferences.

3. Third-Party Cookies

We use services from third-party providers that may set their own cookies:

Stripe (Payment Processing)

Purpose: Secure payment processing and fraud detection

Privacy Policy: stripe.com/privacy

Google Analytics

Purpose: Website analytics and usage statistics

Privacy Policy: policies.google.com/privacy

Facebook Pixel

Purpose: Advertising and conversion tracking

Privacy Policy: facebook.com/privacy

Vercel (Hosting)

Purpose: Website hosting and performance optimization

Privacy Policy: vercel.com/legal/privacy-policy

4. Local Storage and Session Storage

In addition to cookies, we use browser storage technologies:

4.1 Local Storage

Used to store:

  • User preferences (dashboard settings, theme)
  • Club access codes (for password-protected clubs)
  • PWA installation prompts
  • Notification preferences

4.2 Session Storage

Used to store:

  • Temporary session data
  • Form data during page navigation
  • Error messages

5. How Long Do Cookies Last?

Session Cookies

Deleted when you close your browser. Used for essential functionality during your visit.

Persistent Cookies

Remain on your device for a set period or until you delete them:

  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 90 days

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

6.2 Opt-Out Links

You can opt out of specific tracking:

6.3 Do Not Track

Most browsers support "Do Not Track" (DNT) signals. When DNT is enabled, we will respect this preference for non-essential cookies where technically feasible.

7. Impact of Disabling Cookies

Please note: Disabling cookies may affect your experience:

  • You may not be able to log in or stay logged in
  • Some features may not work properly
  • Your preferences won't be saved
  • The website may not function as intended

8. Progressive Web App (PWA) Cookies

When you install MembersHub.app as a PWA on your device:

  • Essential cookies and storage are required for offline functionality
  • Service workers cache content for offline access
  • Push notifications require permission and storage
  • You can clear PWA data through browser settings

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We will notify you of material changes by:

  • Updating the "Last updated" date
  • Posting a notice on our website
  • Sending you an email notification

10. Your Rights Under GDPR

Under GDPR, you have rights regarding cookies and tracking:

  • Right to be informed about cookies we use
  • Right to refuse non-essential cookies
  • Right to withdraw consent at any time
  • Right to access data collected via cookies
  • Right to request deletion of cookie data

For more information, see our GDPR Rights Page.

11. Contact Us

If you have questions about our use of cookies, please contact us:

SHYDOG CREATIVE LTD

Company No. 10913802

Registered in England & Wales

Email: hello@membershub.app